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Account Setup

Complete guide to setting up your Vibe Trading account, including verification, security configuration, and initial preferences.

Account Registration

Basic Information

  1. Email Address: Use a valid email address you have access to

  2. Password: Create a strong password with:

    • At least 8 characters
    • Mix of uppercase and lowercase letters
    • Numbers and special characters
    • Avoid common words or personal information

  3. Full Name: Enter your legal name as it appears on government documents

  4. Date of Birth: Required for age verification and compliance

  5. Country of Residence: Determines available features and regulations

Email Verification

  1. Check your email inbox for verification link
  2. Click the verification link within 24 hours
  3. If you don't receive the email:
    • Check spam/junk folder
    • Request a new verification email
    • Contact support if issues persist

Identity Verification (KYC)

Required Documents

  • Government-issued ID: Driver's license, passport, or national ID
  • Proof of Address: Utility bill, bank statement, or government document (less than 3 months old)
  • Selfie: Clear photo of yourself holding your ID

Verification Process

  1. Upload Documents:

    • Ensure documents are clear and readable
    • All text must be visible
    • Documents must be in color
    • File formats: JPG, PNG, PDF (max 10MB)

  2. Take Selfie:

    • Hold your ID next to your face
    • Ensure good lighting
    • Face and ID must be clearly visible
    • No sunglasses or face coverings

  3. Wait for Approval:

    • Processing time: 1-24 hours
    • You'll receive email notification
    • Check account status in dashboard

Verification Status

  • Pending: Documents submitted, under review
  • Approved: Verification complete, full access granted
  • Rejected: Documents need to be resubmitted
  • Under Review: Additional information required

Security Configuration

Two-Factor Authentication (2FA)

Highly Recommended - Adds an extra layer of security

  1. Enable 2FA:

    • Go to Account Settings > Security
    • Click "Enable Two-Factor Authentication"
    • Scan QR code with authenticator app (Google Authenticator, Authy)
    • Enter verification code to confirm

  2. Backup Codes:

    • Save backup codes in secure location
    • Use if you lose access to authenticator app
    • Generate new codes if compromised

Password Security

  • Change Password Regularly: Every 3-6 months
  • Use Unique Passwords: Don't reuse passwords from other sites
  • Consider Password Manager: Tools like 1Password, LastPass, Bitwarden
  • Enable Login Notifications: Get alerts for new device logins

API Security

If using API access:

  • Generate Strong API Keys: Use random, complex keys
  • Set IP Restrictions: Limit API access to specific IP addresses
  • Monitor API Usage: Regular review of API activity logs
  • Rotate Keys Regularly: Change API keys every 90 days

Account Preferences

Trading Preferences

  1. Risk Tolerance:

    • Conservative: Lower risk, steady returns
    • Moderate: Balanced risk and return
    • Aggressive: Higher risk, potential for higher returns

  2. Asset Classes:

    • Cryptocurrency: Bitcoin, Ethereum, altcoins
    • Stocks: Individual stocks and ETFs
    • Forex: Major currency pairs
    • Commodities: Gold, oil, agricultural products

  3. Trading Style:

    • Day Trading: Short-term positions (minutes to hours)
    • Swing Trading: Medium-term positions (days to weeks)
    • Position Trading: Long-term positions (weeks to months)

Notification Settings

  1. Email Notifications:

    • Account activity alerts
    • Trading signals and recommendations
    • Market updates and news
    • Security alerts

  2. Push Notifications:

    • Mobile app notifications
    • Browser notifications
    • Trading alerts
    • System maintenance notices

  3. SMS Notifications:

    • Critical security alerts
    • Large transaction confirmations
    • Account access notifications

Funding Your Account

Deposit Methods

  1. Bank Transfer:

    • ACH (US): 1-3 business days
    • Wire Transfer: Same day
    • International Wire: 1-5 business days

  2. Credit/Debit Card:

    • Instant deposits
    • Higher fees (2-3%)
    • Daily limits apply

  3. Cryptocurrency:

    • Bitcoin, Ethereum accepted
    • Instant confirmation
    • Network fees apply

Withdrawal Methods

  1. Bank Transfer: Same methods as deposits
  2. Cryptocurrency: To external wallets
  3. Processing Time: 1-3 business days typically

Limits and Fees

  • Deposit Limits: Vary by verification level and payment method
  • Withdrawal Limits: Daily and monthly limits apply
  • Trading Fees: Competitive rates based on volume
  • Inactivity Fees: May apply after extended inactivity

Account Types and Features

Demo Account

  • Virtual Funds: $10,000 starting balance
  • Full Platform Access: All features except live trading
  • Perfect for: Learning and strategy testing
  • No Verification Required: Start trading immediately

Standard Account

  • Live Trading: Real money trading
  • Basic AI Signals: Standard confidence levels
  • Standard Support: Email and chat support
  • Monthly Fee: $29/month

Professional Account

  • Advanced AI Models: Higher accuracy signals
  • Priority Support: Dedicated account manager
  • Higher Limits: Increased position sizes
  • Custom Features: Tailored to your needs
  • Monthly Fee: $99/month

Institutional Account

  • White-label Solutions: Custom branding
  • API Access: Full programmatic trading
  • Dedicated Infrastructure: Isolated resources
  • Custom Pricing: Contact sales team

Privacy and Data Protection

Data Collection

We collect only necessary information:

  • Identity Information: For compliance and security
  • Financial Information: For trading and payments
  • Usage Data: To improve platform performance
  • Communication Records: For support purposes

Data Usage

Your data is used for:

  • Account Verification: KYC/AML compliance
  • Trading Services: Order execution and settlement
  • Security: Fraud prevention and account protection
  • Improvement: Platform enhancement and new features

Data Sharing

We share data only when:

  • Required by Law: Regulatory compliance
  • Service Providers: Third-party integrations (banks, exchanges)
  • Business Transfers: Mergers or acquisitions
  • Consent: With your explicit permission

Your Rights

  • Access: View your personal data
  • Correction: Update inaccurate information
  • Deletion: Request data deletion (subject to legal requirements)
  • Portability: Export your data
  • Restriction: Limit data processing

Troubleshooting Setup Issues

Common Problems

Verification Issues

  • Document Rejected: Ensure clear, color photos with all text visible
  • Address Mismatch: Use exact address from utility bill
  • Name Mismatch: Use legal name exactly as on ID
  • Processing Delays: Contact support if verification takes >24 hours

Login Problems

  • Forgot Password: Use password reset link
  • 2FA Issues: Use backup codes or contact support
  • Account Locked: Contact support for assistance
  • Email Not Received: Check spam folder and request resend

Funding Issues

  • Deposit Delayed: Check bank processing times
  • Card Declined: Contact your bank or try different card
  • Crypto Deposit: Ensure correct network and address
  • Withdrawal Problems: Verify bank details and limits

Getting Help

  • Live Chat: Available 24/7 in platform
  • Email Support: contact@vibetrading.tech
  • Phone Support: +1 (555) 123-4567
  • Community Forum: Peer support and discussions

Next Steps

After completing your account setup:

  1. Complete the Quick Start Guide
  2. Make Your First Trade
  3. Explore AI Signals
  4. Set Up API Access

Security Checklist

Before you start trading, ensure you've completed:

  • ✅ Strong password created
  • ✅ Two-factor authentication enabled
  • ✅ Backup codes saved securely
  • ✅ Email verified
  • ✅ Identity documents uploaded
  • ✅ Address verification complete
  • ✅ Notification preferences set
  • ✅ Trading preferences configured
  • ✅ Deposit method added
  • ✅ Security questions answered

Your account setup is complete! Start trading or explore our comprehensive documentation.